About Nurse Pop-Ins & Senior Concierge
Free senior living placement help for Central Florida families — led by Jen Brown, RN, a nurse for over 23 years and a former assisted living administrator.
Nurse Pop-Ins & Senior Concierge (Nurse Pop Ins & Senior Concierge LLC) helps families in Orlando, Winter Park, Altamonte Springs, and nearby Orange and Seminole County communities find and compare assisted living, memory care, independent living, and respite options. Our help is free for every family.
At a glance
- What we do: Help families find, compare, and tour senior living communities that fit their loved one's care needs, budget, and location.
- Who leads it: Jen Brown, RN — a registered nurse with over 23 years of experience and a former assisted living administrator of Alabama Oaks and its sister communities.
- Cost to families: Free for every family. You never get a bill from us.
- What we are not: We do not own or run any assisted living or memory care community, and we do not provide care.
- Where: Orlando, Winter Park, Altamonte Springs, and surrounding Central Florida communities.
- How to start: Call 407-494-5220 or email jen@nursepopins.care. Visits are by appointment.
Meet Jen Brown, RN
Jen Brown is a registered nurse with over 23 years of experience. Before founding Nurse Pop-Ins in 2022, she served as the assisted living administrator of Alabama Oaks and its sister communities.
That means Jen has seen senior living from both sides:
- As a nurse, she understands diagnoses, medications, mobility, fall risk, dementia progression, and what "level of care" really means day to day.
- As an administrator, she knows how communities actually run — staffing, licensing, admissions, care plans, move-in readiness, and what questions reveal how a community performs after the tour is over.
Jen founded Nurse Pop-Ins to put that experience to work for families who are often making these decisions quickly and for the first time.
Why a nurse and former administrator makes a difference
Many senior placement services are staffed by salespeople without clinical or administrator experience. They can share a list of communities, but they may not be able to tell you whether a community can truly meet your loved one's medical and memory care needs.
Jen's hands-on background helps families in practical ways:
- Matching care needs, not just openings. Jen helps assess level-of-care needs so families tour communities that can realistically support their loved one — today and as needs change.
- Knowing what to ask. She knows the questions administrators expect (and the ones they don't): staffing ratios, medication management, nursing oversight, memory care programming, and how families are kept informed.
- Reading between the lines on tours. Having run communities herself, Jen looks beyond the lobby to the details that affect daily life.
- Honest guidance. If a community isn't a good fit, or a timeline isn't realistic, Jen will say so.
- Calm help in a crisis. After a hospital stay or a sudden change, Jen helps families sort out next steps and prioritize tours when timing is tight.
In short: sales-only placement firms can point you toward options. Jen can help you understand which options actually fit.
What we help with
- Assisted living placement
- Memory care placement
- Independent living options
- Respite and short-term stays
- Understanding level-of-care needs
- Building a short list of communities to tour
- Planning and scheduling tours
- Help with move-in paperwork and next steps
- Staying in touch after the move
- Support for adult children who live out of town (first conversation by phone, tours packed into a day or two)
What we are — and what we are not
We are:
- A free senior living placement and advisory service for families
- Led by a registered nurse and former assisted living administrator
- Local to Central Florida
We are not:
- An assisted living or memory care community — we do not own or run any facility
- A care provider — we do not provide care
- A hospital, home-health agency, or medical practice
Areas we serve
Orlando · Winter Park · Altamonte Springs · Maitland · Longwood · Lake Mary · Sanford · Oviedo · Winter Springs · Casselberry · and nearby Orange County and Seminole County communities.
Frequently asked questions
Is Nurse Pop-Ins really free?
Yes. Our service is free for every family. You never get a bill from us.
Who is Jen Brown?
Jen Brown, RN, is the founder of Nurse Pop-Ins & Senior Concierge. She has been a nurse for over 23 years and is a former assisted living administrator of Alabama Oaks and its sister communities.
How is Nurse Pop-Ins different from other placement services?
Many placement services are run by salespeople without clinical or administrator experience. Nurse Pop-Ins is led by a registered nurse who has also run assisted living communities, so families get guidance grounded in real care knowledge and real operations experience.
Does Nurse Pop-Ins own or run an assisted living community?
No. We do not own or run any community, and we do not provide care. We help you find and compare the places that do.
What kinds of senior living can you help with?
Assisted living, memory care, independent living, and respite or short-term stays.
Can you help after a hospital discharge?
Yes. Jen helps families plan next steps and prioritize tours when timing is tight, and she'll be honest about what's realistic.
Can you help if I live out of state?
Yes. Jen can hold the first conversation by phone and help you plan a short visit with tours scheduled into a day or two.
Where are you located?
Visits are by appointment at One Senior Place, 715 Douglas Ave, Altamonte Springs, FL 32714.
What areas do you serve?
Orlando, Winter Park, Altamonte Springs, and surrounding Orange County and Seminole County communities in Central Florida.
When can I reach you?
7 AM–10 PM, every day of the week.
Contact Nurse Pop-Ins
- Phone:407-494-5220
- Email:jen@nursepopins.care
- Visit (by appointment): One Senior Place, 715 Douglas Ave, Altamonte Springs, FL 32714
- Hours: 7 AM–10 PM daily
- Website:https://www.nursepopins.care/
Nurse Pop-Ins & Senior Concierge is free for every family. We do not own or run a facility and we do not provide care.